We would regret it if you decide to cancel your booking with us, but we understand it’s out of necessity in most cases.
If you must cancel your tour, please submit your written cancellation request. Changes will be calculated from the date we receive your written cancellation.
All payments for travel services that have not been provided to you will be refunded in accordance with the following policy:-
The cancellation fee will be imposed as shown below:-
1. Above 45 days prior to departure: 40% of the full payment per person will be charged.
2. Within 45 days prior to departure: 60% of the full payment per person will be charged.
3. Within 30 days prior to departure: 100% of the full payment per person will be charged.
Substitutions are considered reservation cancellations and are subject to the above cancellation fees. After the tour has started, we cannot refund any amount for unused services (including, without limitation, hotel accommodations, air or train Tickets, meals, and admission fees) due to your early departure. Late arrival, or missed days on tours.
Eligible amount we will initiate the refund within 7 to 15 working days.